Issues with the web application navigation and our accounting / ERP sync appear to have been resolved, we will continue to monitor these product areas and we will provide further updates as needed.
Posted Oct 20, 2025 - 21:31 PDT
Monitoring
We have deployed a fix for our accounting / ERP sync service and we are monitoring to see if the issue has been resolved.
The navigation issues in the product have been resolved, we will continue to monitor the fix until the third party issue has been fully resolved.
Posted Oct 20, 2025 - 21:26 PDT
Identified
We are monitoring the workaround that was deployed to our main web application, it appears that the navigation issues have been resolved.
We are currently working to deploy the same workaround to resolve a partial outage with our accounting / ERP sync.
We will provide an update within the hour.
Posted Oct 20, 2025 - 20:13 PDT
Monitoring
We have deployed a work-around for the issue. The team is monitoring status to verify all application functionality has returned to normal. Another update will be provided within the hour.
Posted Oct 20, 2025 - 19:24 PDT
Update
We are continuing to test a temporary work-around in an attempt to restore service. While the issue with the 3rd party provider has improved, customers may continue to expect errors associated with: * Budgets * Purchase orders * Bills
We will provide another update within the hour.
Posted Oct 20, 2025 - 18:20 PDT
Update
We have identified an issue with a third-party service related to the ongoing AWS region outage. We will monitor the status of the affected third-party service and provide updates.
We are currently working on deploying a temporary remediation in an attempt to restore service. We will provide another update within the hour.
Known affected areas of the application are unchanged pending the deployment of that fix: * Budgets * Purchase orders * Bills
Posted Oct 20, 2025 - 17:22 PDT
Update
We have identified an issue with a third-party service related to the ongoing AWS region outage. We will monitor the status of the affected third-party service and provide updates.
Users may not be able to access all modules of the web application at this time. Known affected areas of the application: * Budgets * Purchase orders * Bills
Posted Oct 20, 2025 - 15:59 PDT
Update
We have identified an issue with a third-party service related to the ongoing AWS region outage. We will monitor the status of the affected third-party service and provide updates.
Users may not be able to access all modules of the web application at this time.
Posted Oct 20, 2025 - 15:15 PDT
Update
We have identified an issue with a third-party service related to the ongoing AWS region outage. We will monitor the status of the affected third-party service and provide updates.
Users may not be able to access all modules of the web application at this time.
Posted Oct 20, 2025 - 14:16 PDT
Identified
We have identified an issue with a third-party service related to the ongoing AWS region outage. We will monitor the status of the affected third-party service and provide updates.
Posted Oct 20, 2025 - 14:00 PDT
Investigating
We are currently investigating this issue.
Posted Oct 20, 2025 - 13:35 PDT
This incident affected: Web Application and Accounting Integrations.