All Systems Operational

About This Site

This is Procurify's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Procurify, don't hesitate to get in touch with us at support@procurify.com and we'll get back to you as soon as we can.

Procurify Web Operational
90 days ago
99.77 % uptime
Today
Procurify Web Application Operational
90 days ago
99.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Resolved - This incident has been resolved.
Sep 24, 13:39 PDT
Monitoring - Our authentication provider has reported that the login system performance has returned to normal. We will continue to monitor and provide updates.
Sep 24, 13:22 PDT
Update - Our authentication provider is working towards a resolution of the issue. We will continue to monitor and provide updates.
Sep 24, 13:17 PDT
Identified - We have identified an intermittent issue where users may experience login error messages or login timeouts. Our authentication provider has identified the issue and is working on a resolution.
Sep 24, 12:55 PDT
Resolved - This incident has been resolved.
Sep 24, 11:43 PDT
Update - We are continuing to monitor for any further issues.
Sep 24, 10:58 PDT
Update - We are continuing to monitor for any further issues.
Sep 24, 09:57 PDT
Update - We are continuing to monitor for any further issues.
Sep 24, 08:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 08:25 PDT
Investigating - We are currently investigating an issue in which Procurify is having outages/degradation issues.
Sep 24, 08:00 PDT
Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 23, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 PDT
Scheduled - We will be undergoing scheduled maintenance from 6:00 PM PST to 7:00PM PST this evening.
Sep 23, 10:24 PDT
Resolved - Our application remains stable, and our database issues are recovered. We will continue to improve our database performance and are investigating long-term performance improvements.
Sep 23, 12:32 PDT
Update - We continue to monitor the application and database performance, and continue to develop long-term solutions to our database performance issues. The application is currently stable, but we will leave this in the monitoring state until we have confidence in our long-term solutions.
Sep 23, 08:53 PDT
Monitoring - We've implemented some further stabilizations to our system, and are investigating long-term fixes for our database issues. The application is stable for now. We'll continue to closely monitor our databases and will continue to take actions to mitigate any interruptions while we move to a long-term solution.
Sep 22, 12:01 PDT
Investigating - We are investigating a recurrence of the original issue that is causing downtime in the application
Sep 22, 10:32 PDT
Update - We are continuing to monitor for any further issues.
Sep 22, 09:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 09:36 PDT
Sep 22, 2021
Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 07:04 PDT
Update - We are continuing to monitor for any further issues.
Sep 21, 06:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 06:24 PDT
Investigating - We’re experiencing a service outage with the Procurify Web Application. Our team is currently working to restore the service. We apologize for any inconvenience as users may be affected.
Sep 21, 06:13 PDT
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 21:09 PDT
Update - The outage is resolved and we continue to monitor actively. Thank you for your patience and support.
Sep 16, 18:11 PDT
Update - Update incident title
Sep 16, 17:43 PDT
Update - We are continuing to monitor for any further issues.
Sep 16, 17:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 17:37 PDT
Investigating - We are currently investigating this issue.
Sep 16, 17:33 PDT
Resolved - We have identified the root cause of the issue, there is a process which occasionally runs which is causing performance problems and causing the application unavailability. We have disabled the process and we are confident that the recent instability has been resolved.
Sep 16, 16:41 PDT
Monitoring - We have restored functionality and the application is available.

We believe that we have identified a root cause and will continue to monitor the application
Sep 16, 15:34 PDT
Identified - We have identified the root cause of the issue. The application is currently unavailable
Sep 16, 15:30 PDT
Monitoring - We have implemented a fix and are monitoring the application performance. Thank you for your patience as we work to find the root cause of these issues
Sep 16, 14:47 PDT
Investigating - We are investigating a recurrence of the original issue that is causing downtime in the application
Sep 16, 14:37 PDT
Monitoring - The intermediate fix has restored performance. We are continuing to monitor the application.
Sep 16, 13:23 PDT
Investigating - We are currently investigating an issue in which Procurify is having outages/degradation issues.
Sep 16, 13:19 PDT
Sep 15, 2021
Resolved - Performance has been restored, we are continuing to monitor the application.
Sep 15, 12:25 PDT
Update - The intermediate fix has restored performance. We are continuing to monitor the application.
Sep 15, 11:01 PDT
Monitoring - An intermediate fix has been applied to our database and the application is available.
We are continuing to monitor the situation and work with our cloud provider on the configuration update.
Sep 15, 10:51 PDT
Update - While we work with our cloud provider to reconfigure our database server to restore functionality, we are also attempting short term solutions to restore the application for users
Sep 15, 10:40 PDT
Identified - We have identified that the issue is with our database server. We are working with our cloud provider to reconfigure the server to restore functionality
Sep 15, 10:16 PDT
Investigating - We have detected an outage that is affected all customers and we are currently investigating
Sep 15, 10:04 PDT
Resolved - This incident has been resolved.
Sep 15, 07:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 07:16 PDT
Update - We continue to investigate an issue with the Procurify platform which may be causing downtime and/or degradation issues.

We thank you for your patience.
Sep 15, 06:51 PDT
Investigating - We are currently investigating an issue in which Procurify is having outages/degradation issues.
Sep 15, 06:06 PDT
Sep 14, 2021
Resolved - We have found no further issues with database performance, the incident is now resolved.
Sep 14, 13:14 PDT
Monitoring - Our database switched between two instances and during the switch, Procurify was unavailable. Procurify is now working normally for all customers, we will continue to monitor to ensure that there is no further performance degradation
Sep 14, 12:12 PDT
Investigating - We are investigating an issue where some customers were unable to use the application
Sep 14, 12:11 PDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.