Resolved -
Our third party authentication provider has resolved the incident related to login failures.
Mar 13, 10:29 PDT
Update -
Updating from Partial Outage to Operational.
Mar 13, 09:58 PDT
Monitoring -
Login service is restored. Our third party authentication provider confirmed they've implemented a fix and are monitoring it.
We will provide an update in 1 hour as we continue to monitor the health of the third party authentication provider.
Mar 13, 09:36 PDT
Identified -
We have confirmed that this incident is caused by an outage in our third party authentication provider
Some customers are able to log in and log out at this time.
If you are logged in, please remain logged in until this incident is fully resolved
We will provide an update in 15 minutes or when we have more information from our authentication provider
Mar 13, 09:20 PDT
Update -
We are continuing to investigate an outage with our third party authentication provider
Some customers are able to log in and log out at this time.
If you are logged in, please remain logged in until this incident is fully resolved
Mar 13, 09:16 PDT
Update -
We are investigating whether this incident is caused by an outage in our third party authentication provider
Reminder to stay logged in until this incident is resolved to continue to use the application
Mar 13, 09:06 PDT
Investigating -
We are currently investigating an issue where customers are unable to log into or log out of the application.
If you are logged in then there is no impact to you. Please remain logged in until this incident is resolved
Mar 13, 08:59 PDT