We have rolled out all mitigations for this issue, and will continue to monitor for the next hour.
Posted Nov 18, 2025 - 14:41 PST
Update
While performance remains stable, the team is leaving this incident open out of an abundance of caution as we work through applying additional mitigations. The next update will be in two hours, or upon final resolution.
Posted Nov 18, 2025 - 12:42 PST
Update
The team continues to monitor performance, and has rolled out an additional mitigation. Site performance remains stable. We will provide another updated in 60 minutes or upon final resolution.
Posted Nov 18, 2025 - 11:36 PST
Update
Performance remains steady, but we have identified additional areas of concern and continue to monitor. We will provide another update in 30 minutes or upon final resolution.
Posted Nov 18, 2025 - 11:04 PST
Monitoring
We have identified the performance issue and have applied a fix. Performance is restored but we will continue to monitor for the next 30 minutes.
Posted Nov 18, 2025 - 10:31 PST
Investigating
We are investigating degraded performance of our Procurify web application. Our team is currently working to isolate and remediate the issue.
We apologize for any inconvenience caused. We will provide another updated in 30 minutes. Thank you for your understanding.
Posted Nov 18, 2025 - 10:14 PST
This incident affected: Web Application, Mobile Applications, Spending Card, AP Automation, Bill Payments, Notifications, Data Management, Login/SSO, Accounting Integrations, PunchOuts, and Spend Insights.