Partial Outage: Login

Incident Report for Procurify

Resolved

This incident has been resolved. All systems are operational. Thank you for your understanding.
Posted Dec 14, 2023 - 10:30 PST

Monitoring

Between 2023-12-13 12:00 PM PST and 2023-12-13 11:40 PM PST, our login services were unavailable to a subset of users. We have identified and fixed the issue.

We will continue to monitor the affected services. Thank you for your understanding.
Posted Dec 13, 2023 - 23:53 PST

Update

Our team is working on deploying a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 23:24 PST

Update

Our team is working on deploying a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 22:22 PST

Update

Our team is working on deploying a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 21:17 PST

Update

Our team is working on deploying a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 20:17 PST

Update

Our team is working on deploying a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 19:17 PST

Update

Our team is working on the fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 18:02 PST

Update

We are continuing to work on a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 16:50 PST

Update

We are continuing to work on a fix for this issue. We will provide another update in one hour.
Posted Dec 13, 2023 - 14:56 PST

Identified

We have identified the issue. Our team is currently working to restore the service for affected users. We will provide another update in one hour.
Posted Dec 13, 2023 - 13:57 PST

Investigating

We are investigating a partial outage for our Authentication service. Our team is currently working to restore the service. This outage affects:
• Some users are unable to log in

We apologize for any inconvenience caused.
We will provide another update in one hour.
Thank you for your understanding.
Posted Dec 13, 2023 - 12:42 PST
This incident affected: Login/SSO.