Degraded Performance: API

Incident Report for Procurify

Postmortem

At 11:08 am PT a configuration change to protect our application against automated bot attacks was released. Unfortunately, the ruleset was too board and it blocked a small subset of legitimate traffic. The change was reverted at 11:45am and the application is now running as expected. We apologize for the inconvenience.

Posted Dec 11, 2024 - 12:44 PST

Resolved

We have resolved an issue that intermittently degraded the performance of our API endpoints between 11:08 a.m. and 11:45 a.m. PT. This issue affected a subset of requests to our application endpoints. We apologize for any inconvenience and thank you for your understanding.

Posted Dec 11, 2024 - 12:44 PST

This incident affected: Web Application, Mobile Applications, Spending Card, AP Automation, Bill Payments, Notifications, Data Management, Login/SSO, Accounting Integrations, and PunchOuts.