Procurify Downtime and Slowness

Incident Report for Procurify

Resolved

The issue has been resolved, and our application is performing normally once again. Thank you for your patience.
Posted Aug 02, 2021 - 10:43 PDT

Monitoring

A fix has been applied to our database, and we're monitoring performance. Signs are good so far, and we will continue to monitor things until we're confident it has been resolved.
Posted Aug 02, 2021 - 10:33 PDT

Update

The automated status page updates should now be gone as well. We'll continue to monitor this and will update as needed.
Posted Aug 02, 2021 - 10:10 PDT

Identified

We're applying the fix to the issue, but will require a database reboot in order to fix the issue. We expect up to 20 minutes of outage in order to get the new update applied. We will update when this is complete, and will continue to monitor.
Posted Aug 02, 2021 - 10:09 PDT
This incident affected: Web Application.