The issue has been resolved and the last error was 1:04 PM PDT. We are monitoring the service in case any new issues arise.
Posted Sep 28, 2022 - 14:39 PDT
Update
The issues are still being worked on by our cloud provider and there are reports of error rates being improved but they do not have full recovery yet. Will provide further updates as recovery progresses.
Posted Sep 28, 2022 - 11:57 PDT
Identified
We are still seeing some issues with the feature and monitoring the situation with the cloud provider.
Posted Sep 28, 2022 - 10:59 PDT
Investigating
We are observing a partial outage on the invoice inbox feature where the inbox emails may appear blank and some emails may be rejected. Currently, we are seeing issues with our cloud provider.